Customer reviews of Automotive Dealers Limited

By Customer C on 17 February 2017 | Verified purchase

Found to be very helpful and good value for money. Would defineately use them again

Reply from Automotive Dealers Limited on 19/02/17

Thank you very much for taking the time to write a review, much appreciated.

By Geoff E on 22 August 2024 | Purchase not verified

The staff were friendly and very helpful. Knowing we were coming they had the car ready for us to inspect - it was a Mondeo in amazing condition for the price (less than £5k) with low mileage. We bought it straight away. When I collected it the next day the staff took the time to show me how to access the Sat Nav etc.

Reply from Automotive Dealers Limited on 27/08/24

Thankyou for taking the time to write us a review Geoff, glad you are happy with the Mondeo

By Jordan W on 06 August 2024 | Purchase not verified

James was very helpful and took in to account my budget

Reply from Automotive Dealers Limited on 24/08/24

Thankyou for taking the time to write us a review

By Anonymous on 27 June 2024 | Purchase not verified

Automotive Dealers LimitedAdd a photoAutomotive Dealers Limited4.5(15) OVERVIEWREVIEWSPHOTOSABOUTGoogle review summaryReviews aren't verified543214.5(15)ReviewsAlltransaction2Sort byMost relevantNewestHighestLowestEarl Hurd4 reviews·1 photoI bought my Mercedes 200A class AMG line with full service history and genuine 16000 miles on the clock. …MorePhoto 1 in review by Earl HurdStuart Matthews6 reviewsa month agoI’ve bought several cars from here over the last few years and have always found them to be honest and straightforward to deal with when looking for a good quality used car at a sensible price. My most recent purchase was no exception and no doubt I’ll be back for another at some point!Michael Murton9 reviewsa month agoI have had more than a decade of purchases through this dealership and at every transaction I have experienced exceptionally courteous and personal service. The vehicles have proved to be excellent for my purposes and any issues with has been immediately dealt with. The staff are always accessible by phone or a personal visit.Sharon Cook3 reviews·3 photos3 weeks agoNEWJames took my Mercedes car to sell after I had tried for several month's to sell privately to no availThe pics he prepared were fab and we got a buyer which was completely hassle …MoreEarl Hurd4 reviews·1 photoI bought my Mercedes 200A class AMG line with full service history and genuine 16000 miles on the clock.The car was fully validatedI privately paid a little bit extra to have a full vehicle checked for any faults and it passes without any issues.The salesman James kept me updated with my financial agreement throughout the sale. I love my used car and would recommend anyone getting a car from ADL.Photo 1 of 1

By Anonymous on 07 May 2024 | Purchase not verified

Brought a car from here 3 months later nothing but problems more money need to repair it .... stay clear !!!

Reply from Automotive Dealers Limited on 05/06/24

Thankyou for taking the time to write a review. Its unfortunate that you felt the need to leave a negative review of our company solely based on your disappointment regarding a clutch release bearing not being covered under warranty after over 3 months of ownership. Whilst we try extremely hard to keep all our customers happy this doesn't extend to covering wear and tear items on 14 year old vehicles under the threat of a negative review

By Anonymous on 19 March 2024 | Purchase not verified

Awesome awesome awesome as listed exactly good too talk too polite happily use again

By Rob C on 01 June 2023 | Purchase not verified

Traded my old car for a smaller car more suitable for where I live. No fuss and fresh MOT carried out. James also delivered the vehicle which I was not expecting. Excellent service.

By Anonymous on 24 October 2022 | Purchase not verified

Not happy. Bought a car with abs fault and its been fixed after three months after many trips from Colchester to Tiptree !

Reply from Automotive Dealers Limited on 26/11/22

Thankyou for taking the time to write a review. We are sorry to hear they you weren’t happy with the service we provided, unfortunately the part for your vehicle took much longer to arrive than expected and this was something completely out of our hands, we did however fix the issue free of charge as promised as soon as we possibly could

By Anonymous on 12 July 2022 | Purchase not verified

I had a good experience with James at Automative Dealers. I was nervous at first as I paid the deposit before I could view it, however when I arrived James’s father was there (they let me pick it up late on a Saturday) to let me check it over. The car was issued a recall and they took it to the Chevrolet dealership to resolve this. I’m waiting for the part for this recall in the post as Chevrolet dealer didn’t have it at the time so was ordered by James to be posted to me. They let me take all the time I wanted to look the car over and weren’t pushy, and answered my questions when they could. Included in the price was a new MOT (which came back with no advisories) and they included a brand new wheel kit in the boot, and had charged the aircon for me. Purchase included FSH, and I was told this would be posted to be as it’s on their/Chevrolets cloud access, and didn’t have it ready when I came to collect, but I’ve had a really good experience so I’m fine with that. The only negative was the car was dirty on the inside (back seats had mud on them and some dashboard dirt), but they offered to pay for the cost of a valet (or part cost if I bought a more intensive one) once I send the receipt, which I think is very fair and I took it as another sign of a being a trustworthy dealership. James/his dad had also topped up the petrol enough for me to get home without needing to fill it until the next day (I had a 1.5 hour drive), which wasn’t a necessity but appreciated. I took the car to my garage for a full inspection after my purchase and they said it was faultless, so I’m very happy. It has a fresh MOT and the car was a reasonable price too, and very low mileage. I’d be happy to recommend this dealership based on my interactions (FSH and valet is still pending, but I trust James following all my interactions) and the car itself, which in my case, was a faultless Chevrolet with low mileage for a very reasonable price £3300 (for a fresh mot and low mileage car, with FSH and a valet included).

By Mike T on 09 August 2021 | Purchase not verified

Big thanks and well done for a great service on our Rav 4