Customer reviews of Automotive Dealers Limited

By Sarah O on 30 April 2017 | Verified purchase

Very helpful and relaxed when looking at cars on our first visit, then great friendly service upon purchasing/collecting our new car.

By Amanda S on 11 April 2017 | Verified purchase

very fast honest service very helpful manager from a small family run business,you feel at home and comfortable enough to ask questions,which don't usually meet with an response,but in my case they did would buy another car from the same firm again no question

By Michael M on 05 April 2017 | Verified purchase

Motor Sales have provided my family and I with cars which have perfectly suited our changing needs and financial circumstances over the last few years. They have consistently given us particularly good advice on the suitability of a vehicle based on what we will use it for. We have also always been offered very fair trade-in or part exchange prices enabling us to make the changes over the years, they have built up a network of good contacts regarding servicing and maintaining their vehicles once the sale has been made, and will go out of their way to assist customers should a problem occur. We are impressed by their knowledge of the used car market, the variety of vehicles on offer and their ability to match the customer to the car that will most suit them.

Reply from Automotive Dealers Limited on 05/04/17

Thanks for returning to buy your 3rd vehicle from us Michael and for your kind review, see you next year for the forth purchase!

By Mike P on 13 March 2017 | Verified purchase

Highly recommend using as very professional service and could not do enough to help me fill all the paperwork and to tax the car definitely 5 out of 5 stars.. The add for my new car was exactly what I bought nothing hidden..

Reply from Automotive Dealers Limited on 15/03/17

thanks for the review mike, glad you like your focus st!

By Mrs F on 01 March 2017 | Verified purchase

Very smooth transaction. James and his Dad were very helpful. Good little car. Will definitely recommend this garage.

Reply from Automotive Dealers Limited on 02/03/17

Thank you very much for taking the time to write a review for me, glad you are happy with the corsa! James

By Jess M on 19 February 2017 | Verified purchase

Thought I'd take a minute to write a review on my recent experience dealing with James. After searching online for a car I came across one locally with, they couldn't of been more helpful, offered to bring the car to me as I would of struggled to get to them as I was without transport and with a young child. The Car was even better than described and after a test drive I left a deposit and the car was delivered the following day. The whole experience was excellent and I never once felt under any pressure to buy the car.

Reply from Automotive Dealers Limited on 20/02/17

thanks for the kind comments jess, enjoy your lovely focus!

By Customer C on 17 February 2017 | Verified purchase

Found to be very helpful and good value for money. Would defineately use them again

Reply from Automotive Dealers Limited on 19/02/17

Thank you very much for taking the time to write a review, much appreciated.

By Anonymous on 02 June 2026 | Purchase not verified

I was told the car i was buying was immaculate, however, after driving 80 miles to view it, I found rust on the rear wheel arch & the sat Nav didn't work. I also Part-X'ed my rare 04 mk7 EX-A facelift accord, which had new tires, brakes and mileage equivalent to half its age with a private selling price of around £1000. against the newer MK8 accord, heartbreakingly they only offered me £500, half its true value. Despite the above niggles, sales were very polite and as men of their word, they did buy & replace the Sat Nav. I would still recommend buying from this dealer again, however I would recommend selling your part-X privately and ask for any defects to be listed prior to viewing.

By Scott M on 19 April 2026 | Purchase not verified

Really great experience buying a car from ADL. Made to feel welcome as soon as I walked in, no pressure sale. Car was put through MOT and serviced. Had a problem in the first week which was a worry as due to go on holiday, but after a quick call was booked in and repaired promptly to fit in with my plans. Made me test drive when I collected to make sure all was well. Would highly recommend. Thank you!

By Anonymous on 27 January 2026 | Purchase not verified

Really shady, after putting a deposit on a car with “service history” in the ad believing there was a couple stamps or bits of paperwork missing which was all fine, when arriving at the dealership the man said all the service history was there, after looking at the paperwork and records, there was 8 years of history missing, which I asked about. He said that in order to get the rest of the documents I would have to purchase the car first and the new registered owner would get all the missing history emailed to me, i was hesitant and wanted to see the history first rather than taking his word that it’s all actually there. A few minutes later one of the other staff phones and says that the service history is actually missing and that he would try and get it from previous owners and places it had been, when I asked for my deposit back he declined.

Reply from Automotive Dealers Limited on 12/02/26

Thankyou for taking the time to write a review. It is a shame you have chosen to write a negative one based on a false account of what actually occurred. For clarification although you have posted as anonymous, we receive such little bad feedback we know which vehicle this is in relation too (Honda Accord). The vehicle was never advertised as having a full service history and the original advert is accessible via Autotrader which clearly states this. This customer wrongly assumed the vehicle had a full service history and once at the dealership he was passed onto the director who originally sold the customer the vehicle and was reminded of the initial conversation which was had and at no point was a full service history discussed. The director offered to try to trace the missing history or the customer could do so himself once he had the V5 back in his name as some main dealers wont give out service information now due to data protection concerns. At this point the customer seemed happy, had inspected the vehicle and found no faults / concerns (which he has conveniently left out of his review) but then wandered off and couldn't be found again. The last contact we had with him was the next day when he called to say he doesn't want to go ahead and would like his deposit back which we declined as we had not broken the terms of the agreed upon sale